Effective date: 24 August 2026
1. Introduction and company information
This privacy policy explains how Northbridge Broadcast Studio Ltd (“we”, “us”, “our”) collects, uses, stores, shares, and protects personal data in connection with our broadcasting-studio services, including audio and video production, studio hire, live and recorded broadcasts, post-production services, technical support, client communications, and related business activities.
For the purposes of applicable data protection laws, Northbridge Broadcast Studio Ltd is the data controller responsible for the processing of personal data described in this privacy policy.
Company details:
Northbridge Broadcast Studio Ltd
Northbridge Broadcast Studio, 14 Clerkenwell Green, London EC1R 0DE, United Kingdom
Email: [email protected]
Phone: +44 20 7846 5927
2. Data collection and processing
We may collect and process the following categories of personal data, depending on how you interact with us:
- Identity data: name, job title, organisation, professional role, and, where relevant, identification details.
- Contact data: email address, phone number, postal address, and other communication details.
- Booking and service data: studio bookings, project details, production schedules, client preferences, deliverables, invoices, and correspondence.
- Technical data: IP address, device identifiers, browser type, operating system, log data, and website usage information.
- Audio-visual data: voice recordings, video footage, photographs, livestream content, and related production outputs.
- Financial and transaction data: billing details, payment status, and accounting records.
- Marketing data: communication preferences, newsletter subscriptions, and interactions with our promotional content.
- Special category data: only where strictly necessary and with an appropriate legal basis, for example if such data is intentionally provided in the context of a production or event.
We collect personal data directly from you, from your employer or organisation, through our website, by email, by phone, during studio visits, through booking or invoicing systems, and from third parties such as clients, suppliers, and service providers where necessary.
3. Purpose of data processing
We process personal data for the following purposes:
- to manage enquiries, quotations, bookings, and client relationships;
- to provide broadcasting, recording, production, editing, and related studio services;
- to manage communications before, during, and after projects;
- to process payments, issue invoices, and maintain accounting records;
- to operate, secure, and improve our website, systems, and studio infrastructure;
- to monitor and support live broadcasts, recordings, and technical operations;
- to send service updates, operational notices, and, where permitted, marketing communications;
- to comply with legal, regulatory, tax, accounting, and contractual obligations;
- to establish, exercise, or defend legal claims;
- to prevent fraud, misuse, unauthorised access, and other harmful activity.
4. Legal basis for processing
We process personal data only where we have a lawful basis to do so. Depending on the context, the legal bases may include:
- Performance of a contract: where processing is necessary to provide studio services, manage bookings, or carry out pre-contractual steps at your request.
- Legitimate interests: where processing is necessary for our legitimate business interests, such as operating and securing our business, improving services, responding to enquiries, and managing client relationships, provided these interests are not overridden by your rights and interests.
- Consent: where you have given clear consent, for example for certain marketing communications or specific optional uses of data.
- Legal obligation: where processing is necessary to comply with legal, tax, accounting, or regulatory requirements.
- Vital interests: in rare circumstances where processing is necessary to protect someone’s life or physical safety.
- Public interest or official authority: where applicable under relevant law, though this will usually be limited in our business context.
Where we process special category data, we will do so only where a valid legal condition applies in addition to one of the lawful bases above.
5. Data sharing and third parties
We may share personal data with trusted third parties where necessary for the purposes described in this privacy policy. These may include:
- IT and cloud service providers;
- website hosting, analytics, and security providers;
- booking, scheduling, customer relationship, and communications platforms;
- payment processors, banks, and accountants;
- legal, tax, insurance, and professional advisers;
- production partners, freelancers, engineers, presenters, editors, and contractors involved in delivering our services;
- delivery and courier services;
- regulatory authorities, courts, law enforcement, or other public bodies where required by law.
We require third parties to handle personal data in a secure and lawful manner and, where appropriate, under contractual confidentiality and data protection obligations. We do not sell personal data.
6. Data transfer to third countries
Where personal data is transferred outside the United Kingdom and/or the European Economic Area, we will take appropriate steps to ensure that an adequate level of protection is in place. Such measures may include transfers to countries recognised as providing adequate protection, or the use of appropriate safeguards such as standard contractual clauses or equivalent transfer mechanisms permitted by applicable law.
Where relevant, you may contact us for further information about the safeguards we use for international data transfers.
7. Storage duration
We keep personal data only for as long as necessary for the purposes for which it was collected, including to satisfy any legal, accounting, tax, contractual, or reporting requirements.
The retention period depends on the type of data and the relevant purpose. In general:
- client and booking records are retained for the duration of the business relationship and for a reasonable period afterwards;
- financial and tax records are retained for the period required by applicable law;
- technical logs are retained for a limited period unless needed for security, troubleshooting, or legal reasons;
- marketing data is retained until you opt out or withdraw consent, or until it becomes no longer necessary;
- audio-visual production materials are retained according to project requirements, contractual arrangements, and legal obligations.
When personal data is no longer required, we will delete, anonymise, or securely archive it in accordance with our retention practices.
8. User rights
Subject to applicable law, you may have the following rights regarding your personal data:
- Access: to request confirmation of whether we process your personal data and obtain a copy of it;
- Rectification: to request correction of inaccurate or incomplete data;
- Erasure: to request deletion of your personal data in certain circumstances;
- Restriction: to request limitation of processing in certain circumstances;
- Data portability: to receive certain data in a structured, commonly used, machine-readable format and, where technically feasible, have it transmitted to another controller;
- Objection: to object to processing based on legitimate interests or to direct marketing at any time.
To exercise any of these rights, please contact us using the details in the Contact Information section below. We may need to verify your identity before responding. We will respond within the timeframe required by applicable law.
9. Withdrawal of consent
Where we rely on your consent to process personal data, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
You can withdraw consent by contacting us at [email protected] or by using any unsubscribe or preference-management option provided in our communications.
10. Right to complain
If you have concerns about how we handle your personal data, we encourage you to contact us first so that we can try to resolve the issue.
You also have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction. In the United Kingdom, this is generally the Information Commissioner’s Office (ICO). You may contact the ICO via its website or the contact details published by the ICO.
11. Data security
We implement appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures may include access controls, password protection, encryption where appropriate, staff confidentiality obligations, secure storage, and operational procedures for handling data.
While we take reasonable steps to safeguard personal data, no system can be guaranteed to be completely secure. You are responsible for taking suitable precautions when communicating with us electronically.
12. Contact information
If you have any questions about this privacy policy or our data protection practices, or if you wish to exercise your rights, please contact:
Northbridge Broadcast Studio Ltd
Northbridge Broadcast Studio, 14 Clerkenwell Green, London EC1R 0DE, United Kingdom
Email: [email protected]
Phone: +44 20 7846 5927
13. Changes to privacy policy
We may update this privacy policy from time to time to reflect changes in our practices, services, legal obligations, or operational requirements. Any updated version will be published with a revised effective date where appropriate.
We encourage you to review this privacy policy periodically to stay informed about how Northbridge Broadcast Studio Ltd processes personal data.